Frequently Asked Questions

If you're having problems with something, please take a look through this list first - you might find the answer here.

If not, then do please contact us for help.

This list is a work in progress, so please let us know if there's something you think should be added.

Turn it off and on again.

Before we get to the FAQ list, just a quick tip:

It might sound like a cliche, but "turn it off and on again" really does work for many problems, so it's always worth a go, whether it's a PC, a printer or a router.

The only warning we'd give is if you have a server; in that case, be certain that you're not going to disrupt other users if you turn that off and on again. As ever, if in doubt, ask us!


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